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My Event Portal

The My Event portal lets registrants view their event information, check in, edit their registration, and see housing or transportation assignments.

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Overview

Registrants can:
  • View event details and schedule
  • See housing assignments (if applicable)
  • Self check-in with QR code
  • Edit registration (if allowed)
  • Access host contact information

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Accessing My Event

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Web

After registering, registrants receive a confirmation email with a link to their event portal:
All four query parameters are required. Registrants receive the complete link in their confirmation email.

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Mobile App

If a registrant is logged into the ChurchBuddy app:
  1. Open the Dashboard (org/event list)
  2. Registered events appear alongside organizations (from registered_events on the user account)
  3. Tap the event to open My Event
Events whose end date was more than 7 days ago are hidden from the Dashboard list — use the confirmation email link for older events. Org membership is not required — only that the event appears on the user’s registered events list. Hosts assigned to housing locations can open the Host Dashboard from My Event when viewing their own registrant tab (not when viewing another household member’s registration).

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Portal Features

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Event Information

  • Event name, dates, and location
  • Personal registration details
  • Registration status

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Schedule

View the event service schedule once services are added to the event and/or team assignments exist for the registrant. If nothing is ready yet, the portal shows “Schedule will be posted soon.”

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Transportation

When transportation is enabled, view assigned routes, pickup details, and flight info from registration answers.

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Housing

If assigned to a host:
  • Host name and contact information
  • Address and room details
  • Check-in status

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Meals

When meals are enabled for the event, view configured meal periods (or “Meal schedule coming soon” if none are set up yet).

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Self Check-In

Registrants with a valid registrant ID can always self check-in — there is no separate enable toggle.
  1. Open My Event
  2. Tap Check In Now or show your registration QR code
  3. Check-in is recorded on the event dashboard

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Edit Registration

If the event allows editing:
  1. Use the edit link from the confirmation email, or
  2. Edit from within My Event (if available)
Changes follow the same rules as the public registration edit flow.

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For Event Organizers

Share the My Event link in confirmation emails (automatic) and event communications. Registrants don’t need a ChurchBuddy account to use the web portal — the link in their email is sufficient. Mobile app access requires the registrant to be logged in with the event on their account’s registered events list.

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Best Practices

  1. Enable edit responses if registrants may need to update dietary or travel info
  2. Test the portal before opening registration
  3. Communicate check-in instructions in confirmation emails
  4. Verify housing assignments appear correctly for hosts and guests