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Managing Services

After creating services, you can edit their details, remove teams, view availability, and delete services when needed. This section covers all the ways to manage your existing services.

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Editing a Service

To edit an existing service:
  1. Navigate to the Calendar section
  2. Click the Services sub-tab
  3. Click the service card to open the service detail page
  4. Use the Details tab for name, time, location, and teams → Update Service
  5. Use the Team Schedule tab for assignments → Save Team Schedule
Note: Only Owners and Organization Admins can edit services. Team Admins and Schedulers can schedule people but cannot edit service details.

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Deleting a Service

Web only (Owner/Org Admin):
  1. Open the service for editing
  2. Click Delete
  3. Confirm the deletion
The mobile app has no service delete control today.
Deleting a service cannot be undone. All assignments for that service will be removed.

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Viewing Availability for a Service

The service detail Team Schedule tab shows full warning colors (Team Conflict, Unavailable, fatigue) in assignment dropdowns. For full availability, fatigue, and conflict indicators, use Schedule Team Members or the mobile Scheduler.

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Service Status Indicators

Services show different visual indicators:
  • Next Upcoming Services - Featured row shows the next 3 upcoming services; the nearest one has a green border
  • Upcoming Services - Normal display
  • Past Services - Dimmed/faded to show they’ve already occurred

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Removing Team Assignments

To remove a team from a service:
  1. Open the service for editing
  2. Find the team you want to remove
  3. Click the remove/delete button for that team
  4. Click “Update Service” to save
Note: Removing a team from a service will also remove all people assignments for that team on that service.

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Service Details View

Each service shows important information:
  • Service Name - The name of the service
  • Date and Time - When the service occurs
  • Location - Where the service takes place
  • Teams - Which teams are involved
  • Assignments - Who is scheduled for each position

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Best Practices

  1. Edit early - Make changes to services well in advance
  2. Check availability - Review availability before finalizing assignments
  3. Communicate changes - Notify affected team members when service details change
  4. Review before deleting - Double-check that you want to delete a service before confirming