Announcements
Announcements allow you to communicate important information to all members of your organization. You can create rich, formatted announcements with text, headings, buttons, links, and more.Overview
Announcements help you:- Broadcast Information - Share news, updates, and important messages
- Rich Formatting - Use headings, text, buttons, links, and cards
- Scheduled Publishing - Set when announcements go live and expire
- Status Management - Draft, publish, and archive announcements
Announcement Status
Announcements can have three statuses:- Draft - Not visible to members, still being created
- Published - Live and visible to organization members
- Archived - No longer visible, kept for records
Note: Only one announcement can be live (published and within its time window) at a time. If you publish a new announcement, make sure to archive or expire the previous one.
Creating Announcements
To create an announcement:- Navigate to the Organizations section
- Click the “Announcements” sub-tab
- Click “Create Announcement” or “New” button
- Build your announcement using components (see below)
- Set scheduling options (optional)
- Set status to Draft or Published
- Save the announcement
Announcement Components
Announcements are built using components. Each component has a type and data. Available components include:Heading
Display a heading with customizable size and alignment. Options:- Text - The heading text
- Size - Small, Medium, or Large
- Alignment - Left, Center, or Right
- Color - Text color (optional)
Text
Display paragraph text. Options:- Text - The text content
- Alignment - Left, Center, or Right
- Color - Text color (optional)
Button
A clickable button that links to a URL. Options:- Text - Button label
- Link/URL - Where the button links to
- Button Background Color - Background color
- Button Text Color - Text color
Link
A text link to a URL. Options:- Text - Link text
- URL/Link - Where the link goes
- Color - Link color
Divider
A horizontal line to separate sections.Spacer
Empty space to add spacing between components. Options:- Height - Height of the spacer in pixels
Card
A card container with title and content. Options:- Title - Card title
- Content - Card body text
- Background Color - Card background
- Padding - Internal padding
- Border Radius - Corner rounding
List
A bulleted or numbered list. Options:- Items - List of items to display
- List Type - Bullet or Number
Building Announcements
When creating an announcement, you’ll add components in order. The announcement displays components from top to bottom.Adding Components
- Click “Add Component” or use the component selector
- Choose a component type
- Fill in the component’s data/options
- The component is added to your announcement
- Repeat to add more components
Reordering Components
Components can typically be reordered by:- Dragging components up or down
- Using up/down arrows
- Moving components in the component list
Editing Components
- Click on a component to edit it
- Modify the component’s data
- Save changes
Removing Components
- Select the component
- Click “Remove” or the delete icon
- Confirm removal
Scheduling Announcements
You can schedule when announcements go live and expire:Go Live Time
Set when the announcement should become visible:- Immediately - No go live time (visible as soon as published)
- Scheduled - Set a specific date and time
Expire Time
Set when the announcement should stop being visible:- Never - Announcement stays live until archived
- Scheduled - Set a specific date and time
Note: The expire time must be after the go live time. If you set an expire time without a go live time, the announcement will be live immediately until it expires.
Live Announcement Rules
An announcement is considered “live” when:- Status is Published
- Current time is after go live time (if set)
- Current time is before expire time (if set)
Viewing Announcements
Organization members see announcements in:- Mobile App - Home tab shows the current live announcement
- Web Interface - Dashboard or announcements section
Announcement Display
Live announcements are displayed with:- All components rendered in order
- Buttons and links are clickable
- Formatting is preserved
- Responsive layout for mobile and desktop
Note: Only the currently live announcement is shown. Draft and archived announcements are not visible to regular members.
Managing Announcements
Editing Announcements
To edit an announcement:- Navigate to the Organizations section
- Click the “Announcements” sub-tab
- Find the announcement you want to edit in the sidebar
- Click on it to open the editor
- Modify components, scheduling, or status
- Save changes
Publishing Announcements
To publish an announcement:- Edit the announcement
- Set status to Published
- Configure go live time (if needed)
- Save
Tip: If another announcement is currently live, you’ll need to archive it first or set its expire time to before your new announcement’s go live time.
Archiving Announcements
To archive an announcement:- Edit the announcement
- Set status to Archived
- Save
- Are no longer visible to members
- Are kept in your announcement list
- Can be viewed and edited (but won’t be live)
- Can be republished later if needed
Deleting Announcements
To delete an announcement:- Find the announcement
- Click “Delete”
- Confirm deletion
Best Practices
Content
- Keep It Concise - Announcements should be brief and to the point
- Use Clear Headings - Help people quickly understand the message
- Include Actions - Use buttons or links when you want people to do something
- Update Regularly - Keep announcements current and relevant
Scheduling
- Plan Ahead - Create announcements in advance and schedule them
- Set Expire Times - Don’t let outdated announcements stay live
- One at a Time - Remember only one announcement can be live
- Test First - Create as Draft, review, then publish
Formatting
- Use Components Wisely - Don’t overload with too many components
- Maintain Hierarchy - Use headings to structure content
- Add Spacing - Use spacers and dividers for readability
- Test on Mobile - Check how announcements look on mobile devices
Permissions
To create, edit, or delete announcements, you must be:- Owner of the organization, OR
- Organization Admin
Troubleshooting
Announcement not showing:- Check that status is Published
- Verify current time is after go live time (if set)
- Verify current time is before expire time (if set)
- Make sure no other announcement is currently live
- Try refreshing the page or app
- Only one announcement can be live at a time
- Archive or expire the current live announcement first
- Or set the current announcement’s expire time to before the new one’s go live time
- Check that component data is filled in correctly
- Verify URLs are valid (for buttons and links)
- Test on different devices/browsers
- Check for formatting issues in text content
- Verify the URL is correct and includes http:// or https://
- Test the URL in a browser first
- Some URLs may not work in mobile apps (use web links instead)